Refund Policy
Last Updated: 25-FEB-2025
At BOOKFORD PUBLICATIONS, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
1. Eligibility for Refunds
- Refunds are only applicable for products that are defective, damaged during transit, or significantly not as described.
- To be eligible for a refund, you must contact us within 24 hours of receiving the product.
2. Conditions for Refund
- The product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.
- Certain items, such as perishable goods, personalized items, or sale items, may not be eligible for refunds.
3. Process for Refunds
- To initiate a refund, contact us at acctbookford@gmail.com or +91 9717200987.
- Provide details of your order, including order number and reason for the refund request.
- If the refund is approved, you will receive further instructions for returning the product.
4. Refund Method
- Refunds will be processed using the original payment method.
- Refunds may take up to 7-10 business days to reflect in your account.
5. Shipping Costs
- Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., incorrect or defective item).
- You are responsible for the cost of return shipping unless otherwise specified.
Contact Us
For further assistance with refunds, please contact us:
Email: acctbookford@gmail.com
Phone: +91 9717200987, +91 9717367327, +91 7701888311